Nathan is a top notch broker. We assisted us with purchasing our first home. We were able to use VA funding. We needed certain paperwork from military offices. They told us it would take 90 days to obtain the paperwork needed. We were closing in less than 30 days. Nathan was able to get what we needed in 24 hours. He was awesome and if I could give him 10 stars I would. He is personable and very easy to work with. He even came to our closing. Talk about great customer service!! I would recommend Nathan to anyone who is buying a home. He made purchasing a home the smoothest transition we could have dream of.
01/24/2016 – jmceachean
I worked with Nathan to buy a foreclosure home which is more challenging than a normal sale. He was proactive and extremely knowledgeable throughout my mortgage process. I had questions late at night and on weekends and he addressed them quickly. I highly recommend using him.
01/23/2016 – user71437859
Nathan provided awesome customer service. He remained continually in contact with us throughout the process and was able to smooth out any obstacles. A BIG Thank you. We appreciate the services provided and all of his follow up that ultimately gave us our title of “home-owners”!!
11/02/2015 – zuser20151102112656567
Awesome customer service. Made home buying a great experience. Thank you. We are very appreciative for the service that we received. Was very patient and informative in explained the process and the steps involved. Great with follow up and responsding to emails and phone calls. 10/16/2015 – CrystalWatson6
I would recommended all my friends to Nathan. I was coming up on my closing date and the bank I was working with was not helping or responding to phone calls or emails in a timely manner. I contacted Nathan and I was ready to close on the propose date. He got my family into our dream home in 11 days max!!!! I am not joking on this either. My family I would like to thank you again.
08/31/2015 – user42380815
When my wife and I made the decision to purchase a new home, we had an infinite amount of questions, especially “can we afford this?” From the beginning Nathan and his staff were knowledgeable, friendly, and informative. Nathan began by asking what WE were interested in, and what OUR thoughts and expectations were. After that he gave us his thoughts and expectations. Needless to say he exceeded our expectations and most importantly gave us the reassurance that we would be able to secure our new home. Nathan and Karla work tirelessly to make sure that all of needs were met and that securing the financing was completed as quickly and painlessly as possible. Nathan was able to not only secure the needed financing, but ensured that we received a great rate as well! We can’t even count the times that Nathan addressed my needs during “off-hours” and made the whole experience significantly easier than our past experiences. My wife and I HIGHLY recommend Nathan and his staff for all financing needs and will definitely use his services again!
03/18/2015 – ccosmato
I absolutely recommend Nathan and his team for your next home purchase or if you are considering refinancing. Nathan’s team guided us through the refinancing process of our second home when we were looking to consolidate a home improvement loan and our mortgage. Nathan’s team’s knowledge and their diligence were able to successfully construct a loan that reduced our previous mortgage loan by over 2.5% and considerably reduced our monthly payments while, as an active duty military family, allowing us to free up our VA loan. Once we were ready to purchase our next home, Nathan’s team guided us through the process of building a complex loan which allowed us to combine our VA loan eligibility with a conventional loan combination to be able to purchase our dream home. We absolutely love our home and I am convinced we would not have been able to purchase it without Nathan’s team! He told us to check with others in the business before finalizing the process with him and not even USAA could do what he helped us achieve! Nathan and his team were extremely proactive in keeping us informed on every step we took to construct a complex loan and were very patient taking the time to explain to us every detail of the process. Nathan is your “Go to guy” for real estate! When you find the perfect house and want to make it your home and don’t think it is feasible, call Nathan Young. If there is a way, Nathan and his team will find it!
10/20/2014 – susanharrast
It was truly a pleasure working with Nathan to secure a construction loan to build a home in 2012. During this time I was in the process of transitioning upon retirement in Alabama back to Florida, so it was extremely helpful to me that Nathan always returned my phone calls and emails very promptly. As a first time homeowner, I was a novice to the construction loan process and all of its requirements. Therefore, I was so pleased that Nathan was always willing to address each of my questions so thoroughly and patiently. Also, he clearly explained the financial and income documentation required for loan qualification and he constantly kept me up-to- date on the status of approval. Nathan provided excellent customer service, and I especially appreciated his professionalism, cheerful personality, and his courtesy. I feel very fortunate that I had someone like Nathan with so much knowledge and experience to help me navigate through the entire process of applying for a construction loan to the closing on a permanent home mortgage. I truly feel that he worked very diligently for me and I am very pleased with the outcome.
10/13/2014 – silerfred
Nathan is, without a doubt, THE BEST mortgage broker in the business! He has handled countless loans for many,very satisfied clients…Always going the extra mile, covering every detail of the customer’s loan from minute one and consistently offering the most competitive rates and exceptional customer service. His expertise is only surpassed by his genuine concern for the best interest of each customer. I have worked with many mortgage brokers and won’t give my stamp of approval lightly but I gladly place our reputation behind his work and am honored to partner with someone who is so conscientious and proactive. Thank You Nathan, for being a TRUE PROFESSIONAL!
10/08/2014 – jctjax
Nathan has handled my mortgages on all three of the houses I’ve bought since coming to Jacksonville 12 years ago. A lot has changed in my life in that time and every time my family has grown and we’ve needed a bigger home, Nathan has been there to make the mortgage process as smooth as possible. I’ve referred friends to him over the years and he’s always been able to help them, even when they’re credit was less than ideal. I can’t recommend him and all the people at North Star highly enough.
10/08/2014 – nonyobidness